FAQs

Does Lemon Spicy ship worldwide?

We ship to New Zealand, USA, Canada, Asia Pacific, UK & Selected European Countries using Australia Post Pack & Track International. 

If your desired shipping Country is not listed above, please contact orders@lemonspicysocial.com to discuss shipping options.

What size am I?

It can be difficult to buy swimwear online. To make it easier we offer our bikini's as separates and also have created a size guide for you. If you have a specific sizing question, please send an email to info@lemonspicysocial.com and we will help you out.

How much does shipping cost?

Within Australia
Standard Shipping (AUS post): $10.00 

Express Shipping (AUS post): $15.00
International 
International Standard (AUS post): $25.00

Please check out the shipping tab for more detailed information.

How can I contact you?
The easiest way to contact us is by sending an email to info@lemonspicysocial.com
We will always try to reply to your enquiry as soon as possible.
 
What payment methods does Lemon Spicy accept?
We accept online payments through our integrated checkout or Paypal. 

What is your return policy?
Lemon Spicy does not offer refunds on products due to change of mind. We will only offer a refund if the garment is faulty beyond repair or if an alternate size in the same style is unavailable for exchange. Please choose carefully - returns for exchange of size or style can only occur once. 

If the item appears to have been worn or washed in anyway the return will not be accepted and will be sent back to you. For all one pieces and bikini bottoms the hygiene sticker must be still in the garment- without the original hygiene sticker in place, the return will not be accepted and will be sent back to you.
Please check out the Return Policy tab for more detailed information.

Is it safe to purchase from the online store?
Yes, purchasing from our online store is safe and secure. We do not store your credit card details nor do we share your personal information with any third party.
          
How do I return my item?
Please fill out the Return Form and press 'submit' button. 

We will provide you with the complete postal address when we allocate a returns authorisation number to you via email.